Dave Siegel on QoS and net neutrality
A bit more detail about how QoS has been a problem in some networks but successfully engineered into Global Crossing's network can be found in this presentation by Dr. Xiao Xipeng of Alcatel, "The Elusive QoS" (PDF). Xiao Xipeng was one of the designers of QoS for Global Crossing and is the author or co-author of numerous IETF standards for QoS.
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